RPA, or Robotic Process Automation, is a technology that can be used to replace manual tasks with automated processes. RPA is one of the most common forms of AI (Artificial Intelligence) and involves using software robots to automate tasks like data entry and business process management activities. Common uses for RPA include automating rote or repetitive human tasks such as scheduling meetings or transferring calls from one queue to another.
RPA articles describe a software development methodology that is designed to reduce the amount of human involvement in repetitive tasks. RPA tools are not recommended for very complex processes, but may be used to complete simple tasks quickly and efficiently.