A screen that allows a user to share access to information. It usually takes between 1.8 and 2.2 hours and costs $150 to add Help Center to an application.

This feature allows the app owner to share information in the form of knowledge base articles. These articles are either links to other pages or sections of different texts. Providing such a screen in the app can help app users to find solutions or give them a way to contact you when the answer isn’t available. A typical help center can be a section list that is scrollable and contains a customizable header for branding. Each section in this list is viewable to the app user only if they click to open that section.

Here are some common Help Center user stories in a custom app build:

As an app user, I would like to see the information within the app under a separate section where common FAQs are listed.