An appointment scheduler app for the hospitality sector provides a digital interface for scheduling appointments between hotel guests and employees. An appointment scheduler app should allow users to view availability calendars, book appointments, and record attendance to meetings. It may also include features that support employee timekeeping and leave request tracking.
An appointment scheduler is similar to a service scheduler app for the hospitality sector. Popular examples of appointment scheduling apps are Calendly, ScheduleOnce, and QuickAppoint.
A party planning app with a Stripe integration and in-app chat feature that allows users to search for and hire party planners to assist with their upcoming party. Party planners on the app have profiles that users can search for by keywords and see the services they offer, their pricing, and customer testimonials. Party planners are paid directly through the app, and a flat fee percentage is taken by the owner as a commission for providing the service.
An appointment scheduler app can increase its user adoption within the hospitality sector by focusing on specific verticals. For example, a small business that offers haircuts and facials would likely want to build out their app for salons, nail care services, or spas. Verticalized apps focus on different sectors by customizing their interface to make themselves relevant to the industry's specific needs.
An appointment scheduling app for the hospitality sector faces reputational and legal risks associated with feedback and reviews, fraud and abuse, and negative outcomes in the case of poor customer service. A scheduling app for hotels, restaurants, spas, etc., should take care to verify user identities to prevent fraud. It should also provide users with realistic expectations about availability and offer mechanisms for providing feedback that are convenient to use.