Case management apps for the nonprofit sector help companies and organizations manage their caseloads. Case management apps store information about each case, such as specific details about the individual or group involved, contact information for those affected by the case, and progress reports. Case management apps can also be used to track financial donations toward a particular cause. Some case management apps may include features that allow users to send instant messages to one another within a shared chat thread.
Case management apps for non-profits are similar to other social networking apps, meetup apps, and professional networking apps. This type of app is often used for fundraising, volunteer recruitment, event planning, and meeting coordination. The most popular case management application is likely the one that your non-profit uses to manage your own organization’s cases.
Platform built on Heymarket that helps discharged youth stay in touch with their caretakers, is creating a web app for 18-21-year-olds. The app would allow them to keep track of how they are doing and receive push notifications from their case managers.
A case management app can grow by providing the most efficient method of managing cases for non-profit organizations. Many non-profit organizations use outdated methods to manage their cases, and they are willing to switch to a new app if it makes their workflows more efficient. Case management apps should provide features that help non-profit organizations organize their case data in an easy-to-read format. The app should be able to connect all members of the case team so they can collaborate on solving problems together.
A non-profit case management app faces legal risks related to the storage of sensitive personal information, vendor relationships, and the ability to ensure compliance with local regulations. A non-profit case management app must be able to handle sensitive user information with care, which may require additional technology solutions or service agreements. You will also want to mitigate vendor risk by leveraging third-party services where possible. If your app handles sensitive user information such as medical records, it should be compliant with government regulations such as HIPAA and HITECH.