Issue tracker apps for the transportation sector are used to track issues and defects in a vehicle. An issue tracker app may also include features that enable users to add pictures of the affected area, describe the issue in detail, and provide a time stamp for when the issue was detected. In addition to tracking issues, an issue tracker app should have a feature that enables users to submit service requests from their mobile device.
Issue tracking apps for transportation share many features with other customer service apps, such as CRM apps, ticketing apps, and help desk apps. The most popular issue tracking transportation apps today are Waze and Uber.
An issue tracking app for the logistics and transportation industry.
A transportation app can grow by providing a convenient way for transportation professionals to communicate and collaborate. This type of app should be able to integrate with other enterprise tools that these professionals use, such as contact management and project management software. A transportation app should also show users how their actions contribute to the overall success of the organization.
A transportation issue tracker app faces legal and reputational risks due to risk of injury to passengers or riders, tampering with safety equipment, theft, and the improper use of confidential information. An issue tracker app should make every effort to ensure that it is using secure APIs for data storage and transmission. In addition, it should have an internal protocol in place for reporting incidents or safety concerns.