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How much does it cost to build an anonymous feedback app?

Standard price for an anonymous feedback app: $17,500

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What is an anonymous feedback app?

An anonymous feedback application is a web, mobile, or desktop application that enables users to submit anonymous feedback about other users. This app often includes an interface for viewing the "karma" of each user and comparing karma scores with other users. Anonymous feedback applications may also include a dashboard for administrators to analyze the performance of all users.

These apps are most commonly used in employee feedback, consumer feedback, and other customer service contexts. Popular anonymous feedback apps include Sticker Mule, Apptentive, and Feedback Army.

Here are some recent anonymous feedback app examples built with Crowdbotics:

  • An anonymous feedback app for the user to express their beliefs, thoughts, ideas, and emotions about different issues.

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What is the typical cost to build an anonymous feedback app?

An anonymous feedback app usually costs $17,500 to build. However, the total cost can be as low as $10,000 or as high as $25,000. An anonymous feedback app with a low number of features (also known as a "minimum viable product", or MVP) will be more affordable than an app that includes all intended functionality.

For example, here are some recent anonymous feedback app price quotes from Crowdbotics:

  • $17,500

Here are some considerations that may impact the cost of an app:

How long does it take to build an anonymous feedback app?

An anonymous feedback app usually takes 233 hours to build. However, an anonymous feedback app can be built in as few as 133 hours, or in as many as 333 hours. The exact timeline mostly depends on how complicated your app is. As a general rule, it will take longer if you require highly custom designs, niche features, or non-standard release platforms.

For example, the most recent anonymous feedback apps built with Crowdbotics received the following hourly estimates:

  • 233

How to successfully grow your anonymous feedback application

Growth can be a struggle for anonymous feedback apps because their value only becomes apparent after the user has spent some time using the app. These apps should try to grow through word of mouth by providing users with an incentive to invite their friends, such as a credit that they can use towards their next service. An anonymous feedback app can also encourage users to invite their friends by offering in-app education about why it's important for them to provide feedback and how they can easily do so.

Risks and challenges of building a anonymous feedback application

Anonymous feedback apps can face legal risk with respect to defamation claims and the gathering of sensitive personal information. It is recommended that anonymous feedback apps limit user posts to unambiguously factual content, employ a strong privacy policy, and remove inappropriate user content in a timely manner. Apps that are widely used in the workplace should also consider developing a separate policy for “workplace conduct” to ensure compliance with company policies.

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Some of the descriptions on this page were completed with AI assistance. Learn more here.

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